Privacy Policy

ResinByArchi (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

Information you give us

When you contact us or place an order via WhatsApp, you may share:

• Your name and contact details
• Delivery address
• Order details, customization requirements, and any photos you share
• Payment confirmation details

Information collected automatically

When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and referring URL through basic analytics and hosting logs.

How We Use Your Information

• To create and deliver your custom order
• To communicate about your order, including design approvals and dispatch updates
• To answer enquiries and provide customer support
• To improve our website and understand how visitors use it

Sharing Your Information

We do not sell your personal information. We share your data only when necessary to fulfil your order:

• Courier partners receive your name and delivery address to ship your order.
• Payment processors receive payment details as needed to complete transactions.

We may also disclose information if required by law or to protect the rights, safety, or property of ResinByArchi or others.

Customer Photos and Testimonials

We only publish customer photographs and testimonials with explicit permission from the individual. If you have given permission and wish to withdraw it, contact us and we will remove the content promptly.

Data Retention

We retain your order and contact information for up to 3 years to handle any after-delivery queries. You may request deletion at any time by contacting us directly.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal obligations
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@resinbyarchi.com.

Cookies

We may use essential cookies, hosting logs, and privacy-conscious analytics to keep the website functional and understand aggregate usage. We do not use this website to sell personal data.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact

For privacy-related queries, contact us at hello@resinbyarchi.com or via WhatsApp.