Privacy Policy

Last updated: [Add date before launch]

Note for launch: Have a qualified professional review this policy before publishing. Replace all bracketed placeholders with accurate details for your business.

ResinByArchi (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

Information you give us

When you contact us or place an order via WhatsApp, you may share:

Your name and contact details
Delivery address
Order details, customization requirements, and any photos you share
Payment confirmation details

Information collected automatically

When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and referring URL through [analytics provider — e.g., Google Analytics / Plausible / Fathom]. [Update with your actual analytics tool and describe what data is collected.]

How We Use Your Information

To create and deliver your custom order
To communicate about your order, including design approvals and dispatch updates
To answer enquiries and provide customer support
To improve our website and understand how visitors use it
[Add any other uses here]

Sharing Your Information

We do not sell your personal information. We share your data only when necessary to fulfil your order:

Courier partners receive your name and delivery address to ship your order.
Payment processors receive payment details as needed to complete transactions.
[Add any other third parties here.]

We may also disclose information if required by law or to protect the rights, safety, or property of ResinByArchi or others.

Customer Photos and Testimonials

We only publish customer photographs and testimonials with explicit permission from the individual. If you have given permission and wish to withdraw it, contact us and we will remove the content promptly.

Data Retention

We retain your order and contact information for [X months/years] to handle any after-delivery queries. You may request deletion at any time by contacting us directly.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to legal obligations
Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at hello@resinbyarchi.com.

Cookies

[Describe your cookie usage here, including analytics cookies. If you use advertising or tracking cookies, a cookie consent mechanism is required before launch.]

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact

For privacy-related queries, contact us at hello@resinbyarchi.com or via WhatsApp.